Contact

Get in touch.

Something wrong with a payment, your access or the app itself? Write below — the message comes straight to us and the answer goes to your email.

Subscription, invoices, cancelling

Changing your plan, updating your card, downloading invoices or cancelling happens instantly and on your own.

Manage my account →

Download & install

The latest versions of the apps, the install steps and the fix for the “developer cannot be verified” warning, all on one page.

Download page →

Which plan fits me?

What each plan covers, the comparison table and the refund rule are on the pricing page.

See the plans →

Leave a message

If it's none of the above, write here.

Telling us which app and which version you're on, plus the error text on screen, makes a first-reply fix far more likely.

This is where the reply goes — the address you bought with is the fastest.

Used only for this conversation — you won't be added to a newsletter.

Can't find us on your card statement?

Payments show up as MURATIFY; receipts say MURATIFY LLC. If you think you see a charge you don't recognise, write to us before going to your bank — we'll find the account and the plan straight away.

Refund rule

If a feature we describe on this site doesn't work, pick the “Billing & subscription” topic in the form and write to us, and we'll look into it together. If we can't fix it, we refund your money within 7 days of your first purchase.

In short

  • Time limit: 7 days from your first purchase.
  • We look into it with you first. If we can't fix it, we refund the full payment.
  • The refund right covers your first purchase. Subscription renewals are not refunded; you can cancel any time, the next payment is not taken, and you keep using it until the end of the period you paid for.
Full refund policy